Q 1. How can retailers use hiring, selecting, training, and motivating employees in their human resource management practices to gain competitive advantage?

Q 2. Explain how an efficient supply chain system can increase a retailer’s level of product availability and decrease its inventory investment.3. Explain the differences between pull and push supply chains.4. Think of one of your favorite places to shop. How does this retailer create customer loyalty and satisfaction, encourage repeat visits, establish an emotional bond between the customer and the retailer, know the customer’s preferences, and provide personal attention and memorable experiences to its best customers?